— By Margaret Teichert, author, artist, and senior product owner with Berkshire Hathaway’s BHHC
’Twas the year of pandemic, when all through the lands
Were instructions to all to wear masks and wash hands;
In spite of precautions, the COVID was spread,
So, to our home offices BHHC fled.
Think about the last time you booked a hotel room, shopped online for a gift, or found yourself with a few hours to kill and no idea how to spend them. It’s become instinctual to “Google it,” but that’s no longer sufficient, as search engines can regurgitate millions of context-free…